Returns
Return Policy
We accept returns for any physical product within 30 days of delivery. Downloads are non-refundable.
Once a return is requested, we will email you a return label for you to print out. After your order is returned it will be inspected and if all items are found to be in the same order that they were sent a refund, minus the original shipping cost and 10% restocking fee, will be issued promptly.
We do not refund the original shipping cost. If the order qualified for free shipping, we will deduct the cost of the actual shipping fees we paid. If requested, the original shipping fees receipt can be provided.
If your order included free seeds, they must also be returned to consider the order full. If the free seeds aren't returned, we will deduct the original purchase price for them from your refund.
By requesting a refund, you accept that you understand that we have a 10% restocking fee and that you will not be refunded for the original shipping costs.